At Protect U Guard, we want our customers’ 100% satisfaction, your product will be shipped to you in a timely manner as indicated on the website, and we will notify you if there are any delays beyond our control. Free shipping is offered on orders over $25 before taxes and shipping. Shipping will be by UPS or USPS or other future means. Expedited processing and shipping carries extra cost.
Protect U Guard, LLC Return Policy
At Protect U Guard, we want our customers’ 100% satisfaction, and to ensure that every return that follows our guidelines will result in a full refund within 30 days. To ensure quality and maintain integrity in the event of damaged or discrepant orders, please review the following guidelines carefully.
Please examine your packages upon receipt to ensure your order is correct. This can be done by identifying the box with the enclosed packing slip. Please keep in mind that with multiple box shipments the packing list will be in only one box.
All return requests must be called into our Customer Care Center at 1-813-815-0530 and approved by our customer service team prior to return. Shipping costs for return are the responsibility of the buyer except for wrong item returns. Boxes containing product that has been written on or compromised in any way will not be accepted for return. All products must be returned in the original packaging.
For all requests for refund product must be returned within 30 days of receipt
Once the original product is returned, the original invoice will be credited. If paid by credit or debit card, the original credit card will be credited.
We at Protect U Guard value our customers, and thank you for your order! We will work to make sure you are 100% satisfied.